Tour Guiding Operations

Tourism is a major force in the Kenyan economy, and globally, and the need for qualified tour guide operators is always growing. The tourism and wildlife industry cannot survive without tour guides. This makes the course marketable. It is a very engaging course and it is exciting as it involves both theory and training on site.

If you're a sociable, friendly, and outgoing person who is also interested in nature, history, and the arts, then this uniquely structured programme will set you on the right training path in preparation for a successful and thriving career in this industry, significantly increasing your employment potential.

Career path

• Tour Guides
• Travel Agents 
• Tourist Officers with the Ministry of Tourism
• International Tour Manager 

Objectives of Tour Guiding Operations

This tour guiding operations course is tailored for people looking to pursue a career in the tourism industry and looks at tour guiding in terms of client relations, geography, communication, and the tourism industry as a whole.

The course aims to equip learners with a strong foundation in all aspects of the travel and tourism sector. The integrated approach of this on-campus programme has been designed to combine both practical and theory work to give students the knowledge and practical skills they need to maximise their career opportunities in this rapidly expanding, exciting, and diverse industry.

Upon completion of this programme, graduates will be able to: 

• Demonstrate cultural awareness when dealing with diverse customers.
• Meet the customer service standard needed to keep a competitive edge in this industry.
• Develop an appreciation for our host culture and traditions, while servicing visitors from around the globe. 
• Enhance their important communication skills such as interpretation and storytelling. 
• Implement best safety and environmental practice in the tour experience. 

What you will study

Module I

• Fundamentals of Tourism
• Tour Guiding Techniques
• French I
• Information Communication Technology
• Communication
• Life Skills
• German I
• Entrepreneurship

Module II

• Tour Operations
• Touristic Geography
• Touristic History
• French II
• Customer Care
• Fauna, Flora and Environment Studies
• Research Method
• German II